I need your help to sue a company I guess. Have you heard of this TV service provider Hellow tv. They (some desi folks) called my last year September and literally begged me to try their service for a month with a 30 day money back guarantee. I obliged and they made me pay $300 for the set up box and the first month of service. After I got the box I did not like the channels offered or the quality of display. After a week of trying to get issues resolved I decided to cancel the service. I called

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Suing will cost you way more than $300.

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I was just going to say that! In the months elapsed, you have already spent more than $300 in terms of your time/follow up

Put it in the lesson learned box and move on.
You will not see that money.

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Stay away from mom & pop Desi providers. Most of them are fraud

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OP, the lesson here is do NOT give in no matter how persistent they are for whatever they are selling or offering. My dad fell for similar thing. Some desi guy called and spoke to my dad about taking a certain $ off each month for cable/phone/internet bill. He showed himself as part of the cable company or affiliated. Anyway, my dad proceeded and agreed he will write him/his company a check and in return that company would pay the cable bill (which also did update when we checked the bill) — ONLY for them to get reversed afterwards. So then we got hit with late fees on top of the bill for like 2-3 months. Glad I am in cyber and caught the fishy behavior and educated my parents on NOT to fall for these or give out info. Now, my dad entertains the calls only to waste their time (he is retired) so they lose out on calling someone who would fall for their tactics, hopefully. But yeah, likely the $300 will not come back and just keep it as lesson learned. Think on the bright side, good you canceled it earlier!

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If you used Amex to pay for the charge, just file a claim with them. You will get your money in a week.

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Modiji ko kaho, kaanoon lagu karein. Ab to vahi bacha sakte hai

the Customer care and asked them to cancel the service which they accepted to do, but they did not send me the return slip. They kept saying we ll send you next week and finally sent me the slip after 3 months. I then returned the device in Jan this year. Since then I have been calling them for the refund. They would always say you ll get it next month. Then they said due to Covid they had to postpone the refund. Now they are finally shouting at me saying it was my fault to not return the device for 3 months. They also kept saying how can we process the refund after an year. Also they are now suddenly so rude and keep blaming me. How do I get my money back ?

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